Shipping policy
CIN INDUSTRIAL COATINGS, S.A.
Comprehensive Shipping, Logistics & Delivery Policy Directory
Corporate Merchant Entity: CIN INDUSTRIAL COATINGS, S.A.
Fulfillment Headquarters & Warehouse: R. de Avelino Francisco Pereira 55, 4470-289 Maia, Portugal
Dedicated Customer Support Email: [email protected]
Authorized E-Commerce Storefront: vzuraz-vp.myshopify.com
Welcome to the official Shipping Policy of vzuraz-vp.myshopify.com, owned and operated under the corporate oversight of CIN INDUSTRIAL COATINGS, S.A.. We take immense
pride in delivering top-tier athletic and wellness accessories—including high-performance resistance bands, supportive yoga blocks, and precision speed jump ropes—directly to your
doorstep. Our logistics network is engineered for speed, safety, and reliability, ensuring your fitness gear arrives in pristine condition and ready to elevate your training regimen. Please
review our comprehensive shipping guidelines below.
1. ORDER PROCESSING & FULFILLMENT SCHEDULE
Before your fitness equipment begins its journey from our Maia, Portugal fulfillment center, our team executes a rigorous quality check and packaging procedure:
Standard Processing Window: All orders are processed within 1 to 3 business days (excluding weekends and Portuguese national holidays) following successful payment
verification.
Peak Period Adjustments: During high-volume promotional events or product launches, order processing may experience minor extensions of up to 48 hours. Customers will be
notified promptly via email.
2. SHIPPING DESTINATIONS & GEOGRAPHIC COVERAGE
We operate an expansive fulfillment network designed to serve fitness enthusiasts across multiple regions:
Domestic Deliveries: We ship extensively across mainland Portugal and the autonomous regions (Azores and Madeira).
International Reach: We service destinations throughout the European Union (EU) and selected international jurisdictions globally. Specific availability is confirmed at checkout.
3. SHIPPING RATES, WEIGHT CATEGORIES & FREE SHIPPING
Shipping costs are calculated dynamically at checkout based on the aggregate weight, volumetric dimensions of your items (resistance bands, yoga blocks, jump ropes), and your
delivery destination:
Transparent Calculations: Rates are displayed transparently during checkout before final payment submission. No hidden handling fees apply.
Promotional Thresholds: From time to time, we offer complimentary standard shipping on qualifying orders exceeding specific purchase thresholds announced on our storefront.
4. ESTIMATED TRANSIT TIMES & COURIER SERVICES
Transit times commence once your package has been physically scanned and dispatched from our distribution center by our trusted courier partners:
Domestic Transit (Portugal): Typically requires 2 to 4 business days for final delivery.
European Union Transit: Generally takes 4 to 8 business days depending on regional customs clearance and local carrier efficiency.
International Transit: Varies between 7 to 15 business days for worldwide destinations outside the EU.
5. SHIPMENT TRACKING, MONITORING & DISPATCH CONFIRMATION
We believe in absolute transparency throughout your order's transit lifecycle:
Tracking Dispatch: Upon package dispatch from our Maia facility, you will receive an automated email containing your unique tracking number and a direct courier portal link.
Active Monitoring: Customers can monitor real-time delivery milestones directly through the carrier's tracking interface or by contacting support at [email protected].
6. CUSTOMS, DUTIES, TAXES & IMPORT REGULATIONS
For international shipments outside the European Union, additional customs fees may apply:
Import Responsibility: Recipients are responsible for any applicable import duties, value-added taxes (VAT), or customs clearance charges levied by the destination country's
customs authority.
7. DAMAGED, LOST OR DELAYED SHIPMENTS
While we partner with premier logistics providers, unforeseen transit anomalies can occasionally occur:
Transit Damages: If your fitness gear arrives with outer packaging severely damaged or compromised, please photograph the package and notify us at
[email protected] within 48 hours.
Lost Parcels: If tracking indicates prolonged stagnation or non-delivery beyond our standard transit windows, our support desk will initiate a formal investigation with the carrier.
8. DEDICATED SUPPORT & LOGISTICS INQUIRIES
For any questions, tracking assistance, or specialized delivery requests regarding your order, our customer advocacy team is ready to assist:
Direct Email Contact: Reach out to us anytime at [email protected] for prompt assistance.
CIN INDUSTRIAL COATINGS, S.A. • R. de Avelino Francisco Pereira 55, 4470-289 Maia, Portugal • vzuraz-vp.myshopify.com • [email protected] • Shipping Policy